STOCK RETURN POLICY
Items are returnable or exchangable within 2 days upon receiving, if customer wish to return or exchange the item, please make sure that it complies with our policy below:
Important Notes :
- Customers may need to cover the return and replacement shipping fees.
- Items must be return in the original packaging include taps, tag, carton or boxes. Any of these missing, the return request will not be entertained.
- If the request for returning is later than 2 days upon receiving, the return request will not be entertained.
Returnable/Exchangable Section
- Contact lenses item's color which received was incorrect compared with the order.
- Contact lenses item's power which received was incorrect compared with the order.
- Contact lenses item's design which received was incorrect compared with the order.
- Perfume item which received was incorrect compared with the order.
Non-Returnable/Non-Exchangable Section
- Items were strightly not returnable/exchangable once the CAP of bottle or BOX of perfume was opened.
- Items which damage or stained during postal period was not returnable/exchangable.
- Buyers who did not inform us regarding the reason for exhange and post the item back directly will not be entertained.
- Sold Out Items are not available for exchange.
p/s: For more safety shipping purpose, customer can choose for courier service which required signature upon delivered.
We will not responsible for any lost or damage during postal period.
